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18 February 2027

The Customer Conference Europe 2027

SaaS retention, pricing and customer operations shaped by practical AI workflows.

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About this event

The Customer Conference Europe brings SaaS leaders, practitioners and operators to London for a day focused on retaining customers and growing software businesses. Four stages explore next-generation SaaS pricing and go-to-market models, AI automation and customer technology stacks, practical customer success frameworks and scalable customer experience. The programme combines strategy sessions with hands-on workshops.

When

18 February 2027

Venue

Leonardo Royal Hotel London Tower Bridge

London, United Kingdom

Price

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