Conversational AI & Customer Experience Summit Europe 2026

About this event

Conversational AI & Customer Experience Summit Europe is a 2-day conference and networking event focused on conversational AI and customer experience (CX). The event brings together industry experts, technology providers, and speakers to discuss trends and future innovations in conversational AI, including NLP, chatbots, voice technology, multichannel engagement, personalization, and enterprise scaling. It also covers regulatory and ethical considerations, success metrics/ROI, and cross-industry applications (e.g., finance, healthcare, retail, travel). The page highlights networking features such as an intelligent event application and a “Start Up Booster Platform” aimed at connecting startups with VCs, mentors, and potential clients.